Contact

Whether it's a question before you order, a change request for your finished song or a problem with delivery: email us or use the form. We usually get back to you within one business day, often within just a few hours.

Emailinfo@customsongstory.comReply to the same address, usually within a few hours.

Write to us

If it's about an order in progress, your order number helps us. You'll find it in your order confirmation and on the page right after your purchase.

We use your details only to answer your request. Learn more in our Privacy Policy. You can also reach us by email at info@customsongstory.com.

We reply

  • Mon to Fri 8 am to 8 pm CET
  • Sat and Sun 10 am to 7 pm CET

We also read emails outside these hours.

Address

Connect Minds GmbH
Ferdinand-Koch-Str. 31
26133 Oldenburg
Deutschland

All details about the provider can be found in the legal notice.